I tried to email Verizon through the wireless website about a problem with my LG POS. I selected my topic from the drop down menu…
Topic: Phones and Accessories
Subtopic: Phone is Not Working [sic creative capitalization]
…and was presented with this:
While there’s little I can tolerate less than bad customer service—perhaps the most valuable business tool there is and the easiest to way to get and maintain customer loyalty—I find the meta-irony of these instructions endlessly amusing.
Thank you, Verizon, the aloof, elusive hipster of wireless communication.
No Happy Medium 